Next Horse support
Need help with Next Horse? Email support@campcrosslabs.com and we'll get back to you as soon as we can. Please include:
- The app name (Next Horse) and version
- Your device and OS version
- What you expected vs. what happened
- Screenshots or a short screen recording if you can
Common issues
- Next Horse isn't in my share sheet. In the share sheet, scroll the row of apps to the end, tap More, and add Next Horse to Favorites.
- Details weren't filled in automatically. Automatic details need an iPhone that supports Apple Intelligence, with Apple Intelligence turned on in Settings. Without it, the ad, screenshot, and link are still saved and you can fill in the details yourself.
- A Facebook link won't open. Many Facebook group posts are private. Share a screenshot of the post instead.
- A video says it's no longer in my Photos library. Next Horse links to videos rather than copying them. If the video was deleted from Photos, attach it again.
- My purchase isn't showing. Open Settings in the app and tap Restore Purchases, signed in with the same Apple ID you used to buy.
- I got a new phone. Export a backup from Settings on your old phone and import it on the new one, or restore your iPhone from an iCloud backup.