What it does
Visit Pal helps you understand confusing medical language and prepare what to say at a doctor's visit. Paste a note, dictate a symptom, and get a plain-English breakdown or a doctor-ready script — for yourself or a family member. Visit Pal is an educational communication tool; it does not diagnose, treat, or replace medical care.
Features
- Translate medical notes, test results, and diagnoses into plain English at the reading level you choose
- Describe symptoms in everyday words and get a doctor-ready script
- Help a parent or partner by translating their notes and prepping follow-up questions
- English and Spanish output
- Optional voice dictation for hands-free input
What it's not
- Medical advice, diagnosis, or treatment
- Emergencies — call your local emergency number
- Storage of protected health information (PHI / HIPAA)
Permissions
- Microphone — only used while you are dictating or recording a visit
What we collect
- Account info: email address, display name, and sign-in identifiers (including Apple Sign-In identifier if used).
- User-provided medical content: notes, symptoms, diagnoses, test results, questions, and other text you paste or dictate into the app.
- Audio/voice input: short audio clips captured for dictation or visit recording, sent to our speech-to-text provider for transcription.
- AI-generated outputs: plain-English explanations, scripts, and summaries returned from the AI model, stored against your account when you save them.
- Subscription and purchase status: identifiers from Apple In-App Purchase and RevenueCat indicating whether you have an active Premium subscription. We do not see your payment card details.
- Basic diagnostics: crash and error information needed to keep the app working. We do not run third-party advertising or behavioral analytics SDKs.
Services we rely on
- Anthropic (Claude) — generates the plain-English translations, scripts, and summaries from the text you provide. Anthropic states it does not use data submitted through their API to train models.
- OpenAI — Whisper for voice dictation (speech-to-text) and TTS for spoken playback (text-to-speech).
- Apple — Sign in with Apple (optional sign-in method) and Apple In-App Purchase for subscription billing.
- RevenueCat — manages subscription state and entitlements for Premium features.